service
Pre-sales Service
1.Our sales staff or customer service personnel always introduce Q&S company and products enthusiastically and patiently, to answer various questions from our clients.
2.Our engineers will study hard and seriously and provide professional electrical solutions as per customers'special requirements.
3.Q&S offer to customers free pick-up and hotel service in case of factory visit purpose. Once partner, one lifetime friend.
4. Q&S have strong order organizing capability, no matter customer's order is big or small we can prepare quickly and deliver on time.
Order Service
Packaging Guarantee
We are well aware that international cargo transportation process takes a long time and there are many emergencies, which requires higher requirements for products safety. We have been focusing on improving the service level of product packaging since start exporting. Meanwhile, we also can customize unique packaging as per customers' special requirements on material, design etc of packaging matter.
International logistics Partners with Rich Experience
We are well aware that international cargo transportation process takes a long time and there are many emergencies, which requires higher requirements for products safety.So, we only choose shipping companies with rich qualified transportation and customs clearance experience.The logistics companies that we are cooperating with are high-quality partners for many years.
Free Choice of payment Methods
Q&S support customers to choose payment methods freely that can guarantee payment security, such as Letter of Credit, Wire Transfer or any other reasonable methods which are subject to discussion and negotiation.
We are trying to make international transactions a simple and reassuring thing.
After-sales Service
Q&S will offer valuable answers, assistance and solutions for any questions or doubts for use or specification of our products.
Though we always make our best efforts to produce and supply high-level quality products for our customers, once the goods received have quality problems unexpectedly, or the specifications do not meet the requirements of the order, please contact our sales staff or our after-sales service department in time. We will respond promptly to provide quick and practicable solutions, to solve the problems asap after reaching an agreement with customers.
